Administrative Support Specialist
Description:
Primary focus of the COD Sales Support Admin role is first level administrative support to the COD Sales
Team (Inside & Outside Sales).
Responsibilities:
- Incoming email, text and website chat support.
- Work closely with COD Sales team (inside and outside to provide support and accurately book moves for customers in a timely and accurate manner.
- Act as liaison between outside sales move consultants and Customer Care department.
- Access company systems to accurately enter data.
- Set up in-home estimates for outside sales reps
- Provides administrative support to various departments as requested or assigned on behalf of
COD Sales. - Create non-binding moving estimates as needed for account work.
- Provide generalized support to COD Sales management.
- Additional duties as needed.
Qualifications:
- Proficient using MS Windows-based software applications.
- Must be detail-oriented and able to provide support to other team members and interact with customers as needed.
- Very good knowledge of English (verbal & written).
- Stellar follow up and administration skills.
- Ability to work in a fast paced, multi-tasked, and electronic environment.
If you feel you are a good fit for this role, send your CV to: info@gslsupport.com